Vigilant

Services

		Design The Vigilant-Bosch partnership offers clients the unique combination of the personalized care that only a locally-owned company can offer, backed by the support of the worldwide leader in security and safety technology which is renowned for products “invented for life”. We provide state-of-the-art solutions that will keep you on the leading edge (not the bleeding edge) of technology. We design systems that perform for you, not confound and confuse you. Instead of offering cookie cutter solutions, we pride ourselves on making an investment from the beginning in developing solutions that are tailored to the individual customer. We are proud of our tradition of delivering true value by helping customers find practical, cost-effective solutions to their safety and security concerns. We design intrusion alarm, fire alarm, hold-up alarm, access control systems, intercoms systems, personal safety systems, critical condition monitoring systems and video systems. We also provide the capability to integrate our products into comprehensive solutions that meet the specific requirements of the end user. Complete Architect and Engineering specifications are available.
		Installation One of the greatest advantages of dealing with a locally-owned company is dealing with fellow Central Pennsylvanians. Our services require that you provide us access to your home or business to install the products you have selected. We know that requires that you trust both our company and our people. If you ask around, you shouldn't have any difficulty in getting a thumbs-up. When we hire, we start by looking for trustworthy individuals. We then proceed to add professional training and certification. All of our technicians are certified by the National Burglar and Fire Alarm Association and have received individual product certifications in the products they install.
		Service We are by necessity a 24-hour service company. If our clients require after-hours service it is always available. Many customer issues can often be resolved with just a telephone call. All of the qualities listed above for our installation technicians are true for our service technicians as well. Training, certification, and a customer-friendly, can-do attitude are hallmarks of our entire staff.
		Inspect/Test Code and Life-Safety requirements often require that fire alarm systems and other life safety systems be inspected, tested and maintained to National Fire Protection Association Standards or local code requirements. Our service team can keep you in compliance by performing these required inspections and providing supporting documentation.
		Monitoring Our customer-friendly and professional central station is staffed by your friends and neighbors from right here in Central Pennsylvania. They are professionals, on watch, 24 hours every day. Operators, trained to make the right response, promptly dispatch the Police, Fire Department or other emergency response team when an alarm signal is received. You can be assured we will be ever Vigilant.
		Underwriters Laboratories Certificated Alarm Systems Some of our customers have business operations that require the performance of their system be certified by Underwriters Laboratories. The standards set forth by UL are based upon engineering principles and research conducted by UL. Vigilant Security, Inc. is an authorized provider of UL Certificated Alarm systems.
		Remote Account Management Our Remote Programming Software is an account management and control panel utility that enables us to perform remote programing, system event record storage, remote control and diagnostics on the systems we install. This tool often allows us to address service, maintenance, and code change issues without sending a service technician to the premises. This results in service cost savings for our customers.
		Remote System Control The Bosch Remote Security Control app allows you to operate your security system from your iPhone, iPad or iPod Touch. You can arm or disarm the system, check the system status and control outputs. The Bosch DVR Viewer allows you to see what your security cameras see, directly on your iPad, iPhone or iPod touch. These great apps deliver the ultimate in functionality and provide peace of mind, wherever you go.
		Sprinkler Monitoring Code and Life-Safety requirements often require that sprinkler systems and other life safety systems be monitored, inspected, tested and maintained to National Fire Protection Association Standards or local code requirements. We can keep you in compliance by monitoring your sprinkler system for flow and tamper; and by performing required inspections and providing supporting documentation.
		Elevator Monitoring Code and Life-Safety requirements often require that elevators be equipped with an emergency phone to summon assistance in the event of a malfunction. We can keep you in compliance by monitoring elevator phone in our 24-hour Central Station where our operators, trained to make the right response, will promptly dispatch the Police, Fire Department or other emergency response team in the event of an emergency.
		Critical Condition Monitoring For some clients the risk of a high or low temperature condition, flooding due to a burst pipe, a pump failure, or some other critical condition puts them at risk for a major financial loss or business interruption. We can monitor just about any critical condition in our 24-hour Central Station where our operators, trained to make the right response, will promptly dispatch the response team you specify.