Our Vision
• Our name was chosen with care as we believe our clients deserve unsurpassed reliability when it comes to protecting against common threats to life and property like fire, burglary, flooding, vandalism, and personal emergencies. Vigilant is not just our name, it is our attitude about protecting our customers.
We provide state-of-the-art solutions that will keep you on the leading edge (not the bleeding edge) of technology. We design systems that perform for you, not confound and confuse you.
• We are value driven, not cheap! It seems that so many companies today want to brag about being cheap. We are proud of our tradition of delivering true value by helping customers find practical, cost-effective solutions to their safety and security concerns. However, we know from experience there is a big difference between value and cheap.
We believe in the Common Law of Business Balance which is attributed to John Ruskin (February 8, 1819 – January 20, 1900) who was an author, poet and artist.It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money — that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot — it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
• To provide our customers with the best solutions, we must start with the right products, BOSCH is our primary supplier. BOSCH is a privately owned company dedicated to providing products and services that are designed to fascinate, and to improve the quality of life by providing solutions which are both innovative and beneficial. In this way, the company offers technology worldwide that is “Invented for life.”
John Bosh in 1918 said:
"It has always been an unbearable thought to me that someone could inspect one of my products and find it inferior in any way. For that reason I have constantly tried to produce products which withstand the closest scrutiny – products which prove themselves superior in every respect.
• Our services require that you provide us access to your home or business to install the products you have selected. We know that requires that you trust both our company and our people. If you ask around, you shouldn't have any difficulty in getting a thumbs-up. When we hire, we start by looking for trustworthy individuals. We then proceed to add professional training and certification .
Our customer-friendly and professional sales, service, and central station departments are staffed by your friends and neighbors from right here in Central Pennsylvania and are second to none in the security industry.
We hope you will find the accountability of our local ownership coupled with the resources of our international partner will offer you the best chance of finding the solution you are looking for.